How Online Therapy Works with a Psychologist at Mendje
From download to your first session: a simple journey toward mental wellness.
How does online therapy work in 5 steps?
- Download the Mendje app: Free on App Store and Google Play
- Complete the questionnaire: Tell us about your needs
- Connect with a psychologist: The algorithm automatically suggests a psychologist for you
- Book your session: Select a time that works for you
- Start online therapy: Secure and confidential video session
Online therapy at Mendje works entirely through the app, from download to your first session. After downloading the free app from the App Store or Google Play and creating your account, you complete a short questionnaire about what you are experiencing, for example anxiety, depression, relationship difficulties or stress. Based on your answers, the algorithm suggests the most suitable psychologist from our network of licensed, Albanian-speaking psychologists and psychotherapists. You then pick a time that suits you and book the session directly in the app. Sessions take place by video or audio, last 50 minutes and are fully confidential. If your psychologist is not the right fit, you can switch at any time, free of charge. The app and its self-care tools are free; only the sessions are paid, starting from 46 euros.
Download the app
Download Mendje for free from the App Store or Google Play. Installation takes just a few seconds and you can start right away.
Create your account
Sign up with your email or phone number. Your information is kept safe and confidential.
Complete the questionnaire
Answer a few simple questions about your preferences. This helps us better understand your situation and connect you with a psychologist who is an expert in that area (e.g., anxiety, depression, ADHD, relationship issues, etc.)
AI matching
Our intelligent algorithm analyses your answers and connects you with the most suitable psychologist for your specific needs.
Begin therapy
Connect with your personalised psychologist via video or audio from the comfort of your home. Each session lasts 50 minutes.
Frequently asked questions
How soon can I have my first session?
Once you complete the questionnaire and are matched with a psychologist, you see their available times and choose the one that suits you. Booking happens directly in the app, with no phone calls and no waiting lists.
What do I need for an online session?
All you need is a phone with the Mendje app, a stable internet connection and a quiet place where you feel comfortable talking. Sessions can take place by video or audio only.
Can I switch psychologists if it is not a good fit?
Yes, at any time and free of charge. The fit between you and your psychologist is essential for therapy, so you can choose a different psychologist directly in the app.
How much does online therapy at Mendje cost?
Individual sessions cost between 46 and 55 euros per session, depending on the plan you choose. The app and its self-care tools are free. You can find full details on our pricing page.
Ready to start?
The first step is always the hardest. Download Mendje today and begin your journey toward mental wellness.
Start your journey today
Download the Mendje app and connect with a licensed psychologist within minutes. The first step is the most important and we are here to help you.
